Changing Consumer Behavior
15M+ new individual consumers and 6.3M new Medicaid enrollees now have health coverage. How do you determine whom to engage, how, when, via which programs…and how do you evaluate the results? What are the most effective combinations of actions to boost customer satisfaction and retention, inducing more appropriate use of services, and improving health outcomes for all members?
NextHealth is revolutionizing how health plans identify and change member behavior – every day, for every member – using personalized data and action recommendations.